Privacy Policy

Last updated: January 25, 2026

1. Introduction

CloudStrap ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and products.

2. Information We Collect

We may collect the following types of information:

  • Account Information: When you purchase a product, we collect your name, email address, and payment information.
  • Usage Data: We collect anonymous usage statistics to improve our products.
  • Communication Data: When you contact us, we keep records of our correspondence.

3. How We Use Your Information

We use your information to:

  • Process your purchases and deliver products
  • Provide customer support
  • Send important updates about your purchases
  • Improve our products and services

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We never sell your personal information to third parties. Payment processing is handled by trusted third-party providers who comply with PCI-DSS standards.

5. Your Plugin Data

Our WordPress plugins process data on your own server. We do not have access to your WordPress site, your media files, or your Hetzner credentials. All data stays between your server and Hetzner's infrastructure.

6. Cookies

We use essential cookies to make our website work. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences in your browser settings.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing

8. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at [email protected].

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.